Billing & Cancellations

Cuffplay is free to use. Membership is optional and changes one thing: it removes the weekly limit on generated plans and guided practices.

1. What is free, permanently

Your private preference map, pairing with a partner, and the complete mutual reveal are free and are not a trial. They will not be moved behind membership. Free accounts may generate one Tonight plan and start one guided practice per couple per week.

2. Pricing

Membership is $12.00 USD per month or $79.00 USD per year, charged per couple. One membership covers both linked partners; there is no per-person plan and no additional seat charge. Prices are in US dollars and exclude any taxes your jurisdiction requires us to collect.

3. Renewal

Membership renews automatically at the end of each billing period at the same price, until cancelled. We email the account holder before a yearly renewal. The billing descriptor on your statement will read CUFFPLAY.

4. Cancelling

You can cancel at any time from your account settings, with no retention step and without contacting support. Cancellation stops the next charge. Membership features remain available until the end of the period you have already paid for, after which the account returns to the free tier — your map, pairing and mutual reveal are unaffected.

5. Refunds

If you are unhappy with membership, contact support@cuffplay.com within 14 days of a charge and we will refund it in full, no explanation required. Beyond 14 days we consider requests case by case, and refund in full where a technical fault prevented you from using what you paid for.

6. If you and your partner unlink

Membership belongs to the pair, so ending a link ends shared access for both people immediately. Renewal is cancelled at once, and the person who paid keeps the remaining paid time as credit toward a future membership until the period they already paid for would have ended. The other partner is not charged and does not inherit the membership.

7. Failed payments

If a renewal payment fails we retry over several days and email the account holder. If it continues to fail, membership ends and the account returns to the free tier. Nothing is deleted.

8. Changes to pricing

We may change prices for future billing periods. Existing members are emailed at least 30 days beforehand, and any change applies only from the next renewal — never mid-period. If you do not want the new price, cancel before it takes effect.

9. Contact

Billing questions: support@cuffplay.com. We answer within one business day. For safety or privacy matters, use safety@cuffplay.com.